As of April 15th, 2023, we are no longer accepting any new wholesale customers. We work to make sure we have what you need when you need it. In order to do that for our current customers, we are unable to accept any new customers from April 1st – July 1st. Please mark your calendar to contact us after July 1st to get you into the system for 2023 season. Thank you and have a great season! Thank you!
New Customers take 5 Business days to process. Companies must complete BOTH the New Customer Application and the Tax Form.
Your company must also produce a copy of your Idaho Nursery License from the Idaho Department of Agriculture. Our Policies are as follows:
Accounts that have not paid or are not kept current are subject to collection & Attorney fees.
Moss Greenhouses, Inc. reserves the right to charge customers a $35.00 fee on all checks returned for non-sufficient funds.
Credit history is established after 2 years, and an approved credit application.
Visa, MasterCard, Discover and American Express are accepted, and we request these for all our C.O.D. accounts. All Visa, MasterCard and Discover Card information will be kept confidential on file.
All customers must complete a current resale certificate and provide us with a current Idaho State Nursery License number or your respective State Nursery License number before we can sell any product to you.
C.O.D.
Due to market demands and growing conditions, all varieties listed in our catalog are subject to availability. All product listed in our catalog are not available at all times during the season.
Availability of product varies during the season, so we update a list daily and then do a complete update weekly. Our availability is faxed, emailed, and displayed on our website on Friday evening of each week. We will either fax or email availability to all customers unless otherwise notified. A ‘living’ availability will be faxed on each order day as it changes.
Faxing or emailing your order is the suggested method of ordering.
2023: Password for Online Availability – 23lilypad
We are here to help you with all of your bedding plant and hanging basket needs. Please utilize your salesperson to meet the demands of your business to achieve a successful season for your company.
We always welcome our customer’s calls for questions and requests. However, we ask that you not call in the mornings unless it is your load day. Please regulate your call to later in the day or email you sales person at anytime and they will get back to you as soon as they can. Our sales representatives are very busy in the mornings entering orders from deadline customers, and processing them before cut-off time. Since we want to give you our undivided attention when talking to you, we appreciate your cooperation concerning our ‘deadline drama!’
We have reorganized our pricing structure with a “List Price”. This is an industry standard for several segments of the horticulture industry.
Customers will now be broken down into types of businesses. Those include:
In order to qualify for Wholesale Pricing, you must have a current Nursery License and /or a Contractor’s License. We will need a copy of your updated license on an annual basis.
If your organization requires Purchase Orders for all orders, please let our office know so we adjust your account appropriately.
Preferred Pricing will be offered that will identify a discount for your individual account. We will evaluate sales from the previous year and loyalty on an annual basis and assign a discount level. It will come with your catalog every year.
Any questions can be fielded through the wholesale sales team. Email us or call.
MINIMUMS
SUBJECT TO ORDERS RECEIVED
“$750.00 minimum per delivery location. This is before discounts or delivery charges
We may require more than minimum to equitably reach your delivery location.”
Our “rule-of-thumb” for deliveries still continues
“One flat/hb per mile (one-way),” to be shared with other deliveries on your route.
Delivery:
“We do our best to honor delivery times, but specific delivery times cannot be
guaranteed, due to the ever-changing road conditions.”
We guarantee a day, not a time. This is due to things outside of our control.
If you have a cell phone number that you can be reached on, our drivercan phone their anticipated delivery time. Provide us with a cell number for customer contact.
Plant Racks:
Your assistance in unloading racks is greatly appreciated, drivers can sometimes leave racks in the morning and pick them up in the afternoon. We wish there were a million of these, however, we need to back-haul all of the racks on each route to refill for our next deliveries. Thank you for helping us get these back to their home.
Route Mileage:
Based upon distance from Jerome, Idaho and/or from the furthest delivery stop “on the scheduled route. Physical restriction of trucks on roads must be factored into the route that is mapped out for deliveries.”
Payments to Drivers (COD)
We require a credit card payment for all “Drop-Ship” or Job Site deliveries.COD customers MUST have a credit card on file to run before your order ships.Due to the demand of our delivery schedule and the size of the delivery trucks, we cannot deliver directly to the job sites. Established locations, that accommodate 53’; 80,000 lb. trucks, must be accessible.
Towns/Locations not Listed:
Our sales staff will assist you in figuring your freight rates and delivery schedule.
Invoices:
Please verify your delivered counts with driver before unloading plant material from the racks.
We require a signature on every invoice upon delivery.
Claims & Returns:
“We pride ourselves on quality and stand behind our product. If you are unhappy with the
quality, fill out a claim form with our driver and return on the same truck. For COD orders,
we will issue credits as promptly as possible.
Please notify the delivery driver if product needs returned or a claim is required.”
“Complete and sign a “”Claim Form”” to verify returned items are correct with counts, type
of product and container/flat size to issue proper credit. Credit memos will be issued
upon receipt of the claim form.” Contact Moss Greenhouses if there is a concern after the driver has left. “All claims must be made within 24 hours or claim may not be honored.
Pictures are often requested so we can remedy any concerns on our facility.”
IDAHO
Location: Twin Falls Area
Order Days: Mon/Thurs
Delivery Days: Wed/Sat
Freight: 7%
Location: Glenns Ferry to Rupert
Order Days: Mon/Thurs
Delivery Days: Wed/Sat
Freight:7%
Location: Mountain Home
Order Days: Sun/Wed
Delivery Days: Tues/Fri
Freight:9%
Location: Wood River Valley
Order Days: Sun/Wed
Delivery Days: Tues/Fri
Freight:10%
Location: Boise/Nampa/Caldwell/Weiser
Order Days: Sun/Wed
Delivery Days: Tues/Fri
Freight:14%
Location: American Falls to Rexburg
Order Days: Sat/Tues
Delivery Days: Mon/Thurs
Freight:14%
Location: Soda Springs/MT. Montpelier
Order Days: Mon
Delivery Days: Wed
Freight:14%
Location: Preston
Order Days: Mon
Delivery Days: Wed
Freight:14%
Location: Arco/Challis
Order Days: Sat
Delivery Days: Mon
Freight:14%
Location: Driggs/St. Anthony/Ashton
Order Days: Sat/Tues
Delivery Days: Mon/Thurs
Freight:18%
Location: Salmon
Order Days: Sat
Delivery Days: Mon
Freight:16%
We have reorganized our pricing structure with a “List Price”. This is an industry standard for several segments of the horticulture industry.
Customers will now be broken down into types of businesses. Those include:
In order to qualify for Wholesale Pricing, you must have a current Nursery License and /or a Contractor’s License. We will need a copy of your updated license on an annual basis.
If your organization requires Purchase Orders for all orders, please let our office know so we adjust your account appropriately.
Preferred Pricing will be offered that will identify a discount for your individual account. We will evaluate sales from the previous year and loyalty on an annual basis and assign a discount level. It will come with your catalog every year.
Any questions can be fielded through the wholesale sales team. Email us or call.
MINIMUMS
SUBJECT TO ORDERS RECEIVED
“$750.00 minimum per delivery location. This is before discounts or delivery charges
We may require more than minimum to equitably reach your delivery location.”
Our “rule-of-thumb” for deliveries still continues
“One flat/hb per mile (one-way),” to be shared with other deliveries on your route.
Delivery:
“We do our best to honor delivery times, but specific delivery times cannot be
guaranteed, due to the ever-changing road conditions.”
We guarantee a day, not a time. This is due to things outside of our control.
If you have a cell phone number that you can be reached on, our drivercan phone their anticipated delivery time. Provide us with a cell number for customer contact.
Plant Racks:
Your assistance in unloading racks is greatly appreciated, drivers can sometimes leave racks in the morning and pick them up in the afternoon. We wish there were a million of these, however, we need to back-haul all of the racks on each route to refill for our next deliveries. Thank you for helping us get these back to their home.
Route Mileage:
Based upon distance from Jerome, Idaho and/or from the furthest delivery stop “on the scheduled route. Physical restriction of trucks on roads must be factored into the route that is mapped out for deliveries.”
Payments to Drivers (COD)
We require a credit card payment for all “Drop-Ship” or Job Site deliveries.COD customers MUST have a credit card on file to run before your order ships.Due to the demand of our delivery schedule and the size of the delivery trucks, we cannot deliver directly to the job sites. Established locations, that accommodate 53’; 80,000 lb. trucks, must be accessible.
Towns/Locations not Listed:
Our sales staff will assist you in figuring your freight rates and delivery schedule.
Invoices:
Please verify your delivered counts with driver before unloading plant material from the racks.
We require a signature on every invoice upon delivery.
Claims & Returns:
“We pride ourselves on quality and stand behind our product. If you are unhappy with the
quality, fill out a claim form with our driver and return on the same truck. For COD orders,
we will issue credits as promptly as possible.
Please notify the delivery driver if product needs returned or a claim is required.”
“Complete and sign a “”Claim Form”” to verify returned items are correct with counts, type
of product and container/flat size to issue proper credit. Credit memos will be issued
upon receipt of the claim form.” Contact Moss Greenhouses if there is a concern after the driver has left. “All claims must be made within 24 hours or claim may not be honored.
Pictures are often requested so we can remedy any concerns on our facility.”
IDAHO
Location: Twin Falls Area
Order Days: Mon/Thurs
Delivery Days: Wed/Sat
Freight: 7%
Location: Glenns Ferry to Rupert
Order Days: Mon/Thurs
Delivery Days: Wed/Sat
Freight:7%
Location: Mountain Home
Order Days: Sun/Wed
Delivery Days: Tues/Fri
Freight:9%
Location: Wood River Valley
Order Days: Sun/Wed
Delivery Days: Tues/Fri
Freight:10%
Location: Boise/Nampa/Caldwell/Weiser
Order Days: Sun/Wed
Delivery Days: Tues/Fri
Freight:14%
Location: American Falls to Rexburg
Order Days: Sat/Tues
Delivery Days: Mon/Thurs
Freight:14%
Location: Soda Springs/MT. Montpelier
Order Days: Mon
Delivery Days: Wed
Freight:14%
Location: Preston
Order Days: Mon
Delivery Days: Wed
Freight:14%
Location: Arco/Challis
Order Days: Sat
Delivery Days: Mon
Freight:14%
Location: Driggs/St. Anthony/Ashton
Order Days: Sat/Tues
Delivery Days: Mon/Thurs
Freight:18%
Location: Salmon
Order Days: Sat
Delivery Days: Mon
Freight:16%
Location: McCall
Order Days: Sun
Delivery Days: Sun
Freight:18%
Location: Grangeville/Orofino
Order Days: Sun
Delivery Days: Sun
Freight:21%
COLORADO
Location: Montrose
Order Days: Based on Demand
Delivery Days: Based on Demand
Freight:26%
MONTANA (Orders must be placed by noon Mountain Time on Tuesday)
Location: Dillon
Order Days: Tues
Delivery Days: Tues/Fri
Freight: 18%
Location: Bozeman/Butte
Order Days: Tues
Delivery Days: Tues/Fri
Freight: 20%
Location: Missoula
Order Days: Tues
Delivery Days: Tues/Fri
Freight: 23%
Location: Helena
Order Days: Tues
Delivery Days: Tues/Fri
Freight: 22%
Location: Great Falls/Billings/Kalispell
Order Days: Tues
Delivery Days: Tues/Fri
Freight: 26%
NEVADA (Orders must be placed by noon Mountain Time on Tuesday)
Location: Wells
Order Days: Tues
Delivery Days: Thurs
Freight: 14%
Location: Elko/Spring Creek
Order Days: Tues
Delivery Days: Thurs
Freight: 16%
Location: Ely/Winnemucca
Order Days: Tues
Delivery Days: Thurs
Freight: 20%
OREGON
Location: Ontario/Vale
Order Days: Sun/Wed
Delivery Days: Tues/Fri
Freight: 14%
Location: Baker City/La Grande
Order Days: Based On Demand
Delivery Days: Based On Demand
Freight: 19%
Location: Pendleton/John Day/ Burns
Order Days: Based On Demand
Delivery Days: Based On Demand
Freight: 20%
UTAH
Location:Ogden/Logan/Tremonton/Hyde
Order Days: Monday
Delivery Days: Wed
Freight: 14%
Location: Salt Lake City, American Fork/Draper/Riverton, Heber/Provo/Spanish Fork
Order Days: Monday
Delivery Days: Wed
Freight: 18%
Location: Eagle Mountain/Spanish Fork
Order Days: Monday
Delivery Days: Wed/Thurs
Freight: 19%
Location: Roosevelt/Vernal
Order Days: Monday
Delivery Days: Wed/Thurs
Freight: 22%
Location: Cedar City/St. George
Order Days: Monday
Delivery Days: Wed/Thurs
Freight: 17%
WYOMING
Location:Alpine/Jackson
Order Days: Mon
Delivery Days: Wed
Freight: 19%
Location: Afton
Order Days: Mon
Delivery Days: Wed
Freight: 13%
Location: Kemmerer/Pinedale, Green River/Rock Springs
Order Days: Mon
Delivery Days: Wed
Freight: 21%
Location: Casper/Lander
Order Days: Mon
Delivery Days: Wed
Freight: 26%
Eastern Wyoming Please call your sales rep for more information. Based on Demand 26%-30%
Moss Greenhouses is now a closed facility to visitors without a scheduled appointment. You must have an appointment and check in at the office for a visitors badge. With an appointment customers are welcome to visit our facility, you will be escorted by a designated Moss employee your entire visit. This is for your safety and the safety of the plants. Quality is the prime focus in the greenhouses. You may be asked to sanitize your shoes and or wear protective gear in designated locations during your visit. No product will be pulled as you walk. We are happy to put an order together for you and ready for pick up in 48 hours or delivered on your next delivery day.